Certified QMS Auditor / Lead Auditor – ISO 9001:2015 Training Course

Certified QMS Auditor / Lead Auditor – ISO 9001:2015 Training Course

Why Choose This Course?

This training course is designed for professionals who want to develop the necessary skills to audit a Quality Management System (QMS) in accordance with ISO 9001:2015. It provides a globally recognized qualification and helps participants gain essential auditing expertise, ensuring compliance and continuous improvement within organizations.

By attending this course, you can be confident that:

• It covers key knowledge and skills required to become a competent management systems auditor.
• It is taught by experienced auditors and trainers with extensive industry knowledge.
• The learning approach is interactive and practical, focusing on real-world applications.
• Class sizes are limited to enhance participation and optimize learning.
• The course is regularly assessed to meet high technical and training standards.

Learning Objectives

By the end of the course, successful participants will have the knowledge and skills to:

Knowledge

• Explain the purpose of a Quality Management System, the importance of quality standards, and the benefits of third-party certification.
• Describe the responsibilities of an auditor in planning, conducting, reporting, and following up on a QMS audit in accordance with ISO 19011 and ISO/IEC 17021.

Skills

• Plan, conduct, report, and follow up on an audit of a Quality Management System to assess conformity with ISO 9001:2015.

Course Format

Course Program

• The course is structured into sessions, with two sessions before lunch and two after.
• Each session includes a mix of theory, exercises, and discussions.
• Exercises contribute to continuous assessment, with individual scores based on overall performance.
• A mock audit (role play) is conducted on Days 4 & 5 to demonstrate practical application of skills learned.
• Sufficient reading time is allocated to ensure a thorough understanding of course materials.

Course Style

• The course is interactive, with active participation encouraged.
• Delivery includes lectures, presentations, and real-world case studies.
• Practical exercises are used to reinforce learning.
• A live audit or role-play scenario will take place on Day 4 to allow delegates to apply their skills.

Expected Prior Knowledge

Before starting this course, participants should have an understanding of:

Management Systems

• The Plan-Do-Check-Act (PDCA) cycle
• The core elements of a management system, including leadership responsibility, policy setting, planning, implementation, monitoring, review, and continuous improvement

Quality Management

• The fundamental concepts and the seven quality management principles (ISO 9000):
  
  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management
• The relationship between quality management and customer satisfaction

ISO 9001

• Familiarity with ISO 9001 requirements and commonly used quality management terms, as defined in ISO 9000
• Completion of a QMS Foundation Training Course or equivalent experience is recommended

Course Highlights

• Training is conducted by highly experienced and qualified Lead Auditors
• Committed batches are never canceled
• Classroom Training: 5 days
• Virtual Training: 6 days
• Timings: 09:00 AM – 06:00 PM

Exam

• Format: Open Book – Online Exam
• Duration: 1 hour 45 minutes